The Encore Experience
valet and patient transportation company
Encore Service Group stands as the premier transportation service provider in the Midwest, specializing in infusing a touch of hospitality into healthcare, extending from curbside to bedside. Our dedicated team is committed to delivering excellence day in and day out, offering a comprehensive range of services meticulously designed to enhance and contribute value to your organization.
Premier Valet Company Serving The Midwest
When a hospital or medical center partners with Encore Service Group, administrators can spend less of their budget on hospitality services and focus more on securing the clinical resources that patients, doctors, and nurses need.
Our team is highly trained in creating and maintaining a warm, friendly environment, and it is our mission to make a lasting positive impression on every patient and guest we meet.
Better Service. Heightened Hospitality.
Mike Mies, FOUNDER
making your valet and Transportation exceptional
The Encore Experience
Our employees are not static in their positions. They complete regular training and are encouraged to share their ideas and goals with our entire team. By giving our employees positive reinforcement, we’re constantly improving our operation and empowering our future leaders.
Every member of our staff is an integral component of our operation, and our clear communication ensures that every task is completed the right way every time. In the same way that we expect our own staff to maintain complete transparency.
Our most valued employees are those who lead by example, and our leadership team is comprised of dedicated individuals who make it their mission to exceed expectations and provide incomparable service excellence.
No team can be successful unless every member accepts the mission and has a clear understanding of his or her responsibilities. Our staff is always aware of their schedules and assignments, which allows us to maintain a consistent level of service without confusion or interruption.
Team of Teams
Our experience has shown us that when employees work together on individual teams to achieve initiatives and set higher standards, we can uncover new ways to carry out our mission and provide a service that is uniquely tailored to the needs of each facility.
satisfying the emotional needs of patients
Limited access to reliable transportation causes millions of Americans to forgo important medical care every year. Transportation barriers are most prominent among the poor, elderly, and chronically ill—populations for whom routine access to ambulatory and preventive care is most important.
Bringing Hospitality to Healthcare From Curbside to Bedside
Encore Service Group is a leading valet and patient transportation company serving Michigan and Northern Ohio. Encore works with healthcare institutions in Detroit, Ann Arbor, Grand Rapids, Toledo and Northern Michigan to ensure their patients arrive on time and schedule for all non-emergency appointments. With a reputation for providing exceptional service, discover how Encore Service Group can improve your guest experience and bottom line today!
33612 Schoolcraft Rd
Livonia, MI 48150