The Encore Experience

Encore Service Group proudly leads the way as a premier provider of valet, patient transportation, garage management, support services, and hotel self-park solutions, focusing on serving the Midwest region with excellence. Our reputation is built on a steadfast dedication to delivering unparalleled service, and we extend an invitation to you to explore the diverse ways Encore Service Group can enhance both your guests' experiences and your business's bottom line. Experience firsthand the transformative impact of our services as we collaborate with you to redefine standards of excellence in hospitality and patient care.

premier provider of parking & parking management solutions

Our mission is to deliver exceptional service and innovative solutions that enhance the parking experience for businesses and their customers. With a focus on efficiency, convenience, and customer satisfaction, we offer a comprehensive range of services including parking facility management, valet services, technology solutions, and consulting expertise. Our dedicated team is committed to delivering excellence day in and day out, offering a comprehensive range of services meticulously designed to enhance and contribute value to your organization.

Premier Valet Company Serving The Midwest

When a hospital or medical center partners with Encore Service Group, administrators can spend less of their budget on hospitality services and focus more on securing the clinical resources that patients, doctors, and nurses need.

Our team is highly trained in creating and maintaining a warm, friendly environment, and it is our mission to make a lasting positive impression on every patient and guest we meet.

Patient Transportation

Valet Services

Support Services

Better Service. Heightened Hospitality.

Mike Mies, FOUNDER

making your valet and Transportation exceptional

The Encore Experience

Constant Reinforcement

Our employees are not static in their positions. They complete regular training and are encouraged to share their ideas and goals with our entire team. By giving our employees positive reinforcement, we’re constantly improving our operation and empowering our future leaders.

Clear Communication

Every member of our staff is an integral component of our operation, and our clear communication ensures that every task is completed the right way every time. In the same way that we expect our own staff to maintain complete transparency.

Phenomenal Leaders

Our most valued employees are those who lead by example, and our leadership team is comprised of dedicated individuals who make it their mission to exceed expectations and provide incomparable service excellence.

Organizational Clarity

No team can be successful unless every member accepts the mission and has a clear understanding of his or her responsibilities. Our staff is always aware of their schedules and assignments, which allows us to maintain a consistent level of service without confusion or interruption.

Team of Teams

Our experience has shown us that when employees work together on individual teams to achieve initiatives and set higher standards, we can uncover new ways to carry out our mission and provide a service that is uniquely tailored to the needs of each facility.

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satisfying the emotional needs of patients

Limited access to reliable transportation causes millions of Americans to forgo important medical care every year. Transportation barriers are most prominent among the poor, elderly, and chronically ill—populations for whom routine access to ambulatory and preventive care is most important.

Bringing Hospitality to Healthcare From Curbside to Bedside

Contact Us

Encore Service Group is a leading valet and patient transportation company serving Michigan and Northern Ohio. Encore works with healthcare institutions in Detroit, Ann Arbor, Grand Rapids, Toledo and Northern Michigan to ensure their patients arrive on time and schedule for all non-emergency appointments. With a reputation for providing exceptional service, discover how Encore Service Group can improve your guest experience and bottom line today!

OFfice

Address:

33612 Schoolcraft Rd
Livonia, MI 48150

Phone:

(734) 794-3614

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Very best opinions

What Clients Say

"I would also like to say thank you to all your staff. Encore Service Group has completely fulfilled our expectations."
Dana Bailey
Operations
"Amazing service, friendly staff, and always going above our expectations."
Deena Larsen
Operations
"Encore Service Group is an amazing team of people that truly cares about helping people."
Tom Wells
Operations